{"id":52,"date":"2026-02-26T01:42:57","date_gmt":"2026-02-26T01:42:57","guid":{"rendered":"https:\/\/timepluss.vip\/?page_id=52"},"modified":"2026-02-27T01:10:57","modified_gmt":"2026-02-27T01:10:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/timepluss.vip\/index.php\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><strong>1. What age group is this watch for?<\/strong><br>Our smartwatches are designed for children ages 4-12. Parents should assess whether their child is responsible enough to wear and care for the device.<\/p>\n\n\n\n<p><strong>2. Does the watch require a SIM card?<\/strong><br>Yes, most of our models require a standard Nano SIM card with cellular data and calling capabilities. The watch uses this to make calls and share location. SIM card is sold separately.<\/p>\n\n\n\n<p><strong>3. How does the GPS tracking work?<\/strong><br>The watch uses a combination of GPS, Wi-Fi, and cellular tower location to provide real-time tracking. Accuracy depends on network coverage and environmental conditions (buildings, weather, etc.).<\/p>\n\n\n\n<p><strong>4. Can the watch make calls?<\/strong><br>Yes, parents can add up to [e.g., 10] trusted contacts. The child can call these contacts directly from the watch. The watch will reject calls from unknown numbers.<\/p>\n\n\n\n<p><strong>5. What is the battery life?<\/strong><br>Battery life varies by usage, but typically lasts [e.g., 1-2 days] with normal use. Heavy use of GPS or calls will drain the battery faster.<\/p>\n\n\n\n<p><strong>6. Is the watch waterproof?<\/strong><br>Most models are water-resistant (IP67 or IP68 rating), meaning they can withstand splashes, rain, and handwashing. We do not recommend swimming or showering with the watch.<\/p>\n\n\n\n<p><strong>7. Do I need a smartphone app?<\/strong><br>Yes, parents need to download our free app (available for iOS and Android) to set up the watch, manage contacts, and view location history.<\/p>\n\n\n\n<p><strong>8. What is your return policy?<\/strong><br>We accept returns within [e.g., 30 days] of delivery if the product is unused and in original packaging. Please see our full Return Policy for details.<\/p>\n\n\n\n<p><strong>9. How do I contact customer support?<\/strong><br>You can reach us at:<\/p>\n\n\n\n<p>Ma Feiya (Shenzhen) Cultural Media Co., Ltd.<br>Address\uff1aUnit 26B, Zifengxuan, Caitian Mingyuan, Gangxia Community, Futian Street, Futian District, Shenzhen, China<br>Tel\uff1a13870156131<br>Email\uff1aMFYSZ1@hotmail.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. What age group is this watch for?Our smartwatches are designed for children ages 4-12. Parents should assess whether their child is responsible enough to wear and care for the device. 2. Does the watch require a SIM card?Yes, most of our models require a standard Nano SIM card with cellular data and calling capabilities&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":3,"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":126,"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/pages\/52\/revisions\/126"}],"wp:attachment":[{"href":"https:\/\/timepluss.vip\/index.php\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}